Payment Plans
We offer personal payment plans for 3, 6 & 12 months. 12 month plans are offered only if the order is at least £300.
Your order will not be sent out until the entire amount has been paid.
If you would like a payment plan please message me, & when you claim during a live but wish to do a payment plan, message me as soon as the live is over.
Klarna is available as a payment option at checkout for your convenience. Please note that Klarna is a separate third-party payment provider, and all payment plans, approvals, eligibility, terms and conditions, fees and repayment arrangements are managed directly by Klarna. My business is not responsible for Klarna’s policies, decisions or payment agreements. By choosing to use Klarna, you agree to their own terms and conditions.
Please note that cancelling a payment plan will result in being unable to purchase from us in the future. While I understand this may seem strict, this policy is in place to protect my business from lost sales and prevent this from happening again. Thank you for understanding.
Live Sale Payment
After the live you will receive a link from me that will direct you to your listing on the website.
Existing customers have 24hrs to pay for their live sale order, which will be in the live sale section on the website or through the link sent to you. If you need extra time please message me within 24hrs so we can try to arrange more time for you to pay off your claims.
New customers have to pay before the end of the live & a listing will be made on the live for you at the end. If you wish to leave the live or you’re finished claiming before it ends, please comment so I can make you a listing for you to pay before you leave.
Shipping & Response Time
Unfortunately I work full time & I don’t drive so shipping may take longer. I work random days too so I have no set day to ship out, I will however try and get it sent as soon as I can. Also with me working full time my response to message may be slower during the day and I apologise in advance for this but please don’t think I’m ignoring you, I will try to reply asap.
Put backs during the live
Put backs during the live are allowed, however please try not to make it a habit as it slows down the live and someone may have left due to missing out on the piece you claimed & put back. Be mindful of your claiming & only claim what you can afford… I would recommend making a note of each claim you make so you can keep track.